g63 Privacy Policy — How We Handle Your Personal Information

g63 collects personal information that is necessary to operate your account, verify your identity, and process transactions securely. The types of information we collect fall into the following categories:

We do not knowingly collect information from persons under the age of 21. If we become aware that an account was created by someone below this age, the account will be closed and any collected data deleted or anonymised in line with applicable law.

The personal information g63 collects is used for specific, legitimate purposes tied to the operation of your account and the delivery of platform services. These purposes include:

• Account creation and management — creating your player account, maintaining your profile, and giving you access to platform features.
• Identity verification (KYC) — confirming that you meet the 21+ age requirement and that your account details match a verified identity.
• Payment processing — facilitating deposits from Philippine bank accounts and e-wallets, and processing withdrawals back to the same account in PHP.
• Security and fraud prevention — monitoring account activity for suspicious patterns, protecting your funds, and preventing unauthorised access.
• Platform communications — sending transactional messages such as OTP codes, account activity notifications, and support responses.
• Legal and regulatory compliance — retaining records as required by applicable Philippine law, and cooperating with lawful requests from authorities.
• Platform improvement — using aggregated, anonymised usage data to understand how players interact with g63 and improve the experience.

We do not use your personal information for purposes beyond those listed above without first providing notice and, where required, obtaining your consent.

Identity verification is a mandatory step for all g63 players before deposit and withdrawal functions are enabled. This process requires submission of a valid, government-issued Philippine ID and may include a selfie or liveness check to confirm the document matches the account holder.

Documents submitted for KYC are handled with restricted access — only authorised personnel involved in the verification process can access identity documents. Documents are stored on secure servers and are not visible to general platform staff. Verified documents are retained for as long as your account remains active and for a legally required period after account closure.

If your KYC submission is rejected, you will be notified and given the opportunity to resubmit with a different accepted document. Accounts that remain unverified are not permitted to make deposits or withdrawals.

g63 applies industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Specific measures include:

• SSL/TLS encryption across all platform pages and data transmissions between your device and our servers.
• OTP verification for account logins and financial transactions, requiring a one-time code sent to your registered mobile number.
• Access controls limiting internal access to personal data on a need-to-know basis.
• Encrypted storage for sensitive identity and financial documents.

While g63 takes reasonable steps to protect your data, no system is completely immune to all possible security risks. You also play a role in keeping your account secure: never share your password or OTP with anyone, including people claiming to represent g63 support. Our staff will never ask for these details.

If you suspect that your g63 account has been accessed without your knowledge, stop using it and contact our support team immediately through the official contact details on this site.

g63 does not sell, rent, or trade your personal information to any third party for marketing or advertising purposes. Your data is shared externally only in the following limited circumstances:

• Payment processors — necessary financial data is shared with Philippine banking partners and e-wallet providers to process your deposits and withdrawals. These providers are contractually bound to handle your data securely.
• KYC verification services — identity documents may be processed through a third-party verification service to confirm authenticity. Such services are required to meet data security standards.
• Legal obligations — g63 will disclose information to law enforcement, regulatory bodies, or courts where legally required to do so. We will not share more than is required for the specific legal purpose.
• Fraud prevention — in cases of confirmed fraudulent activity, information may be shared with relevant authorities or financial institutions to protect affected parties.

Any third party that receives your personal data in connection with the above is required to handle it in accordance with applicable data protection standards and to use it only for the specific purpose it was shared for.

g63 uses cookies — small text files stored on your device — to keep platform functions working correctly and to understand how players use the site.

• Essential cookies are required for core platform functions such as keeping you logged in during a session, maintaining your account preferences, and security processes like OTP verification. These cannot be disabled without breaking platform functionality.
• Analytics cookies collect anonymised, aggregated data about page visits, feature usage, and navigation patterns. This helps us understand which parts of the platform are working well and which need improvement. These do not identify you individually.
• Session cookies expire when you close your browser. Persistent cookies remain on your device for a set period to remember your preferences across sessions.

You can manage or delete cookies through your browser settings at any time. Disabling essential cookies will affect your ability to use the platform normally. Instructions for managing cookies are available in the help documentation of all major browsers.

As a player on g63, you have the following rights regarding your personal information:

• Right of access — you can request a copy of the personal data g63 holds about you.
• Right to correction — if any of your personal details are inaccurate or incomplete, you can request that they be corrected.
• Right to deletion — you can request that your personal data be deleted, subject to legal retention obligations and account status. Note that some data must be retained for regulatory compliance even after account closure.
• Right to object — you can object to the processing of your data for purposes beyond core account operations.

To exercise any of these rights, contact the g63 support team using the email address shown on this site. We will respond to your request within a reasonable timeframe. Some requests may require identity verification before they can be processed, to protect the security of your account.

g63 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law. Transaction records, KYC documents, and account activity history are retained to meet financial record-keeping and anti-money laundering obligations.

When data is no longer required and retention obligations have been met, it is securely deleted or anonymised so that it can no longer be linked to your identity. Anonymised data may be retained indefinitely for statistical and platform improvement purposes.

g63 may update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or platform features. When changes are made, the updated policy will be published on this page with a revised effective date.

Your continued use of the g63 platform after an updated Privacy Policy is posted constitutes your acknowledgment of the changes. If a change significantly affects how your data is used, we will take reasonable steps to notify active account holders through platform communications. We recommend checking this page periodically to stay informed.

This Privacy Policy is to be read alongside the Terms & Conditions. Both documents govern your relationship with g63.